Terms & Conditions

Vivaah Forever is a matrimonial site designed to help individuals find their life partners. Our platform is not religion-based and focuses on facilitating genuine and respectful matrimonial connections.

1. Eligibility: The minimum age for registration is 21 for men and 18 for women, as per Indian law. Our registration process is designed to ensure trust and authenticity.
2. Verification: Account access is granted only after verification through phone (SMS/Call) or email. Ensure these details are accurate and active. Verification may take some time.
3. Subscription: Services are not free unless explicitly stated. Verified users must subscribe to our premium plans to access matrimonial services. Plans vary in duration based on user needs.
4. Refund Policy:
   • Specify any special requirements (e.g., profiles for second marriages) before purchasing. Our platform primarily serves first marriages. Failure to disclose needs may result in non-refundable purchases.
   • Subscription cancellations are not allowed. Make financial commitments carefully, keeping matrimonial decisions in mind.
   • Respectful communication with support is required. Misconduct may result in profile blocking without a refund.
   • Once services are used (e.g., messaging, viewing contact details), no refunds will be processed. Use these features responsibly.
5. Access and Proper Usage: Members must ensure proper conduct and use features like "express interest" responsibly. We expect users to act cordially and be aware of internet safety.
6. Privacy and Settings: Accurately set up your profile to reflect your preferences, aiding in accurate match generation. You can update preferences anytime.
7. Customer Care: For queries or issues, contact our customer care team via your inbox. We are available to assist with concerns related to your matrimonial search.
8. Regulation and Safe Surfing: Our verification process ensures authenticity, but users must be responsible for their activities. We do not permit illicit communication or harassment. Violations may result in account deletion.
9. Disclaimer: While we strive for order and authenticity, we cannot guarantee complete regulation. We are not responsible for mishaps or data leaks. Users should use privacy features and are accountable for their actions.

By agreeing to these terms, you accept responsibility for your actions and consent to receive updates via email, SMS, and offline texts. We welcome recommendations and feedback, but are not obligated to implement them.